|Index||-||FAQ - Error Messages|
If you are receiving this error on all of the orders processed through your web site, your payment gateway may not be configured, or your gateway may be temporarily unavailable.
Please login the the Cart Administration tool, go to "Cart Settings" and "Payment/Gateway Settings" and verify that all your merchant account and payment gateway settings are correct.
Normally, this is a single/rare occurrence. Most likely, the cart simply could not connect to the gateway at the time your customer placed the order. This can happen for many reasons, but is normally caused because maintenance is being done to your gateway's systems.
Follow the instructions below to manually verify the order's funds: