LinkPointCart The Online Shopping Solution

Help Search our knowledge base:

Index - FAQ - Cart Help Buttons - My Account - Orders Passwords

 Where is this feature?
1. Log In
2. My Account
3. Orders Passwords

 Related Items
1. How do I change my password?

 Details
Frequently Asked
Question (FAQ)

Document Number: 120

Optimize for Printing
E-Mail This Link

 Feedback
This document ...
helps resolve my question or problem.
does not apply to my question or problem.
is inaccurate for my question or problem.
Orders Passwords

You can create additional username and password that have limited access to the cart.

Admin Tool
This gives the user full access to make changes to the shopping cart settings. Currently this is only available to the "master login."

Customer Login
The shopping cart has a Customer Login Option. Normally this requires the customers to enter his username and password. With this option enabled, you can use the shoppers username, and then enter YOUR password. This allows your call centers to login as a shopper without needing their sensitive password information.

View Order Info
They can access order info by going to:
http://www.linkpointcart.net/orders/USERNAME
Where "USERNAME" is your shopping cart username or CartID.

Update Order Info
Requires "View Order Info" to be turned on. Grants the ability to "capture" funds, add tracking numbers, or edit the order status.

Void Order Info
Requires "Update Order Info" to be turned on. Grants the ability to void an order. This will attempt to refund the customer if your payment processor supports it.

CC Info
This will allow the user to view payment information for recent orders.

Please be sure to follow Proper Password Etiquette when creating extra passwords.

Note: Orders Password logins expire after 90 days. To renew, simply enter a new password and click "Change".
Copyright © 2006-2017 LinkPointCart, All Rights Reserved. - Privacy Policy
  HACKER SAFE certified sites prevent over 99.9% of hacker crime.